Asset Management Experience- CMCA
Responsible for the development and implementation of the organization’s strategic vision.
Key influencer and integrator of the organization’s executive team to develop short- and long-term goals
Experience directing reports consisting of Community Directors, 62 employees, 21 Community Managers.
Overall accountability for all on-site and portfolio accounts including: High Rise, Single Family Homes, Condo and Townhomes.
Responsible for company Human Resource functions to include hiring, terminations, training, coaching, on-boarding, education and workflow management.
Assist with the budget, fiscal management and the financial health.
Achieved annual goal expectations within the first 90 days with organizations.
Aggressive business development skills for new Associations through RFP’s, presentations, property walks and Board Member trust. Continually exceeds annual branch growth goals year over year.
Personally turned around Nevada’s largest high-rise account into a stable and profitable relationship with a complete restructure of the association to retain a $1 million dollar account.
Proven relationship management experience to gain confidence of Board members at all levels with a commitment to solid deliverables.
Full accountability for the Client Service Team of call center agents with incoming call volume of over 12,000.00 calls per month for over 100 associations.
Served as a performance-driven executive leader and mentor to branch leadership and regional workforce, while acting as an industry ambassador for all strategic interests and objectives.
Provided management, direction, and operational leadership to ensure over 100 homeowner communities were maintained and operated, in accordance with the Board of Directors and management company’s vision.
General Manager of one of Nevada’s largest master planned communities consisting of over 7,100 homes, 75 employees, a 7 member executive board, 11 direct reports, 6 committees and a $10 million dollar budget.
Executive leadership of the Southern Nevada region reporting directly to the company President.
Accountability for the overall operations, management and financial stability of various master planned communities totaling over 10,000 residences within the Southern Nevada region.
Prepared bid comparisons, analyzed key performance indicators, monitored aging reports, ensured timely action of collection activities and managed other legal matters for the associations.
Ensured property improvements and construction projects were completed on time and within budget, by leading the managers assigned to those departments/properties.
Business development initiatives included acquiring new communities, renegotiating existing contracts, preparing Requests for Proposals (RFP’s) and making presentations to existing and potential new clients.
Coordinated all training and education of the Nevada revised statutes and legislative updates.
Assisted in the long term planning of associations by bringing forward ideas, recommendations and best practices to the various associations for consideration.
Oversaw the reserve study process to ensure necessary components were included and updated correctly according to the legal guidelines of the association and governing documents
